Fig · the makerPulse · 72 BPM
Ahmed Elkomy
Technical Product Manager — AI Products · Product × UX × AI × Engineering
United Arab Emirates · Open to Remote · GMT+4 · Arabic — Native / English — Fluent
01
Approach
I build across all four layers, and own the seams where products usually fail.
Technical Product Manager with 9 years shipping revenue-driving platforms across hospitality and e-commerce, now specialized in AI/LLM products. I built and operate a live multi-tenant AI SaaS solo — with paying customers on Stripe subscriptions. I'm engineering-fluent (React, Node.js, SQL, Python): I don't just manage AI programs, I build them daily, with LLMs and agent automation (Claude, Gemini, n8n). My sweet spot is the seam between product, UX, AI, and engineering — the place where most teams drop the ball and products quietly die.
02
Work Experience
Group SolutionsOct 2025 – Present
Product Manager · USA (Remote)
- Leading discovery and roadmap definition for a V2.0 platform transformation of a B2B SaaS undergoing major modernization.
- Conducted stakeholder interviews across 3 departments and competitive analysis of 12 platforms to define product vision.
- Replacing manual call/email workflows with a modern cloud-based architecture powered by React + API-driven services and AI automations.
Menyo Pro2024 – Present
Founder & Product Lead (self-funded SaaS) · UAE / Remote
- Designed, shipped, and now operate a live multi-tenant restaurant operations SaaS end-to-end as a solo builder — product, UX, AI, and engineering.
- Onboard paying restaurant customers on Stripe subscriptions; live in production at
menyo.pro. - Shipped LLM-powered onboarding: a photo of a paper menu becomes a live ordering site in under 3 minutes.
- Built an 8-in-1 operations suite — POS, KDS, waiter call, real-time analytics, multi-tenant RBAC, 5-language UI, Stripe Connect payments. Stack: Next.js, tRPC, Gemini.
ARTimeJan 2017 – Dec 2024
Head of Digital Products · Egypt / UK
- Grew the e-commerce & hospitality platform to 100K+ monthly active users across MENA — lifting MAU from 12K to 16.2K (+35%) over 18 months via personalized onboarding and push-notification optimization.
- Increased checkout conversion from 2.3% to 2.8% (+20%) by redesigning the payment journey into a streamlined 3-step flow.
- Built a collaborative-filtering recommendation engine (Python, scikit-learn) trained on 2M+ user-item interactions; raised average order value 18% (+$4.20), generating $47K in additional monthly revenue across the client base.
- Launched a computer-vision QR menu platform adopted by 50+ restaurants; cut order processing time 25% and lifted customer satisfaction 15% via AI-personalized recommendations.
- Designed and deployed an NLP chatbot over a GraphQL API, automating FAQ handling and reducing support tickets by 22%.
- Scaled infrastructure (React, Node.js, AWS) from 3K to 8K concurrent users during Ramadan peaks while sustaining 100K+ MAU, and led a cross-functional team of 8 with 95% on-time sprint delivery.
Unicom Group2016 – 2017
Lead Product Designer & Technical Lead · Egypt
- Delivered end-to-end responsive web solutions for enterprise clients; reduced page load times 40% and lifted Core Web Vitals (Lighthouse) from 65 to 92.
- Cut development backlog 30% through better resource allocation and structured stakeholder communication.
Earlier Roles2011 – 2016
Senior Product Designer → Digital Designer · USA (Remote) · Egypt · KSA
- Senior Product Designer at Issue Fixers (USA, Remote, 2014–2016): owned the UX/UI lifecycle for software and enterprise platforms with distributed dev teams.
- UX/UI Designer at RID-IT (Egypt/KSA, 2012–2014) and Digital Designer at D&D Solutions (Egypt, 2011–2012): built user-centered web design across agency and enterprise engagements.
03
Selected AI Projects
One-click Menu Digitization (Menyo Pro)
LLM-powered tool that converts a photo of a paper menu into a functional digital menu and live ordering site in under 3 minutes — cutting F&B client onboarding from days to minutes.
→ Live in production with paying customers on Stripe
Collaborative-filtering Recommendation Engine
Built a recommendation system in Python (scikit-learn) trained on 2M+ user-item interactions for an e-commerce platform serving 100K+ MAU across MENA.
→ +18% average order value (+$4.20), $47K additional monthly revenue
Computer-vision QR Menu Platform
AI-personalized QR ordering platform adopted by 50+ restaurants, with recommendation features tailored to each guest.
→ −25% order processing time, +15% customer satisfaction
NLP Chatbot via GraphQL API
Natural-language chatbot integrated over a GraphQL API for automated customer support and FAQ handling.
→ Reduced support tickets by 22%
Hospitality Booking Personalization
AI-based personalization for hotels, short-term rentals, and visa services across the booking journey.
→ +18% conversion uplift, −22% support tickets
04
Technical skills
Product
Product roadmapping, prioritization, discovery, and cross-functional leadership.
AI / LLM
LLM integration, AI agents, recommendation systems, and prompt engineering — built, not just managed.
Engineering
Engineering-fluent across the modern web stack — shipping production code daily.
Cloud & Data
Cloud platforms, CI/CD, and the analytics stack that drives product decisions.
Design
UI/UX design and prototyping for products I also ship.
05
Studies
Alexandria University, Egypt
Bachelor of Business Administration — Management
Languages: Arabic (native) · English (fluent)
Languages: Arabic (native) · English (fluent)